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Return Policy

Airgym offers a 7 day return window for items that meet the requirements for return. Please contact us via any of our contact channels within seven days of delivery and we will ensure you get resolution

 

STEP 1:

Send a Complaint

Also include pictures of the product that was delivered to info@air-gyms.com as a means of evidence.

STEP 2:

Return after Authorization

Once your claim is validated, we will provide information on the most suitable means of getting the item from you.

STEP 3:

Track Return Status

We will send you a return waybill number, this will enable you to track the status of your return.

STEP 4:

Get Resolution

Once the item has been received by the seller, we will ensure you get a resolution (A replacement, exchange or refund).